Alert message sent 09/10/2018 10:51:00

Information sent on behalf of Cumbria County Council

Cumbria Trading Standards are warning residents in South Lakeland to be on their guard after several residents reported getting hoax calls from Her Majesty’s Revenue and Customs (HMRC).

The call (which is usually left as an answerphone message), warns householders they will be sued by HMRC unless they contact a specific number and hand over a large sum of money.  This scam is becoming widely reported and seems to be targeting older people.

Trading Standards advice is:  If you cannot verify the identity of the person making the call you should not disclose your personal details.

Consumers should be extremely cautious when contacted by any cold callers.  They can often use persuasive or aggressive tactics to get you to hand over money.  Trading Standards advice is to ignore any cold callers demanding money.

For advice on such issues or to report an incident call the Citizens Advice Consumer Helpline on 03454 04 05 06 or visit or you can contact the Police on 101.

You should report these incidents on the Action Fraud website, or you can call them on 0300 123 2040 (Please note this number will be charged at your normal network rate).  They are open Monday to Friday 09:00 - 18:00.

Follow us on Twitter at or join us on Facebook for up to date information on reports such as these and all the latest scams at


Message sent by
Margaret Hodgson (Cumbria County Council, Administrator, Cumbria)

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